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ABOUT US

Respectful support, tailored to the individual

We provide respectful, practical support that helps clients feel safe, comfortable and more independent.

Our work starts with the person, their goals, choices and what meaningful support looks like in everyday life.

Client and support worker smiling together during a community outing
WHO WE ARE

Support with purpose

We are a Sydney-based disability support service working with clients with a wide range of needs. We exist to help people build greater independence while feeling supported, safe and comfortable.

We consider it a privilege to be part of a client’s life. That responsibility shapes how we work: with respect, care and a positive attitude, always focused on meaningful, person-centred support.

OUR APPROACH

What guides our support

Our approach is practical and personal. These principles reflect the way we aim to support each client.

Respect first

We treat every client with respect and recognise the trust involved in providing support.

Choice and independence

We support clients to build independence and work towards goals that matter to them.

Safety and comfort

We want clients to feel safe, comfortable and supported in the people and arrangements around them.

Meaningful participation

We value support that helps people take part in everyday life and pursue meaningful goals.

Support shaped through real relationships

Respectful support grows from listening, consistency and time spent understanding the person.

We work with clients and families to understand goals, preferences and what helps the client feel comfortable. That shared understanding helps our team provide practical support with care and consistency.

Client and support worker smiling together at home
Clients sharing colourful art activities outdoors
Client and support worker smiling during a community outing
Client and support worker presenting a baking activity
Client smiling while showing a colourful art activity
Client using a wheelchair during a neighbourhood outing
Client smiling during a beach outing
Client and support worker smiling together outdoors
    OUR STORY

    Why Essential Assistant Care began

    Essential Assistant Care began in early 2025, inspired by our founder’s family experience.

    Her two brothers were diagnosed with cerebral palsy at birth, and she saw how thoughtful support workers helped them build independence, set meaningful goals and live fulfilling lives.

    That experience shaped the organisation we are building: one grounded in compassionate, empowering and person-centred support, with every client’s individual goals at the centre.

    Two Essential Assistant Care team members standing together outdoors
    Essential Assistant Care support team together at a studio event
    OUR TEAM

    Relationships make support work

    Effective support depends on respectful, reliable relationships.

    Our team brings care, positive attitudes and a shared commitment to supporting clients towards their individual goals.

    Meet the people behind Essential Assistant Care and learn more about the team clients and families may work with.

    CLIENT EXPERIENCES

    What families say about working with us

    These excerpts describe practical support, relationships, understanding preferences and building independence.

    Gloria Sukkar

    Client family testimonial

    “She is down to earth, practical, and just knows what to do. From day one she connected beautifully with our children, who adore her.”

    Mina Foley

    Client family testimonial

    “Brooke and her team have gotten to know Indi and her interests, preferences and needs. It is so important that Indi is cared for physically, but also given a chance to build some independence and express her thoughts and ideas in a supportive environment.”

    Rosalyn Hill

    Client family testimonial

    “Brooke and Claudia have been of great assistance in helping my daughter with skills needed for independence … My daughter always looks forward to sessions with them and greatly benefits from their assistance.”

    Talk with our team about the right next step

    Tell us what support you are looking for, or explore the services we provide.