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OUR TEAM

The people behind good support

Support workers who listen, build trust and focus on what matters to each participant.

Our team works alongside participants and families to make support feel personal, reliable and part of everyday life.

Brooke Threlfo standing with an Essential Assistant Care team member
MEET OUR FOUNDER

EAC founded by lived family experience

I started EAC at the beginning of 2025, after seeing the difference passionate support workers made in my brother's lives. Both brothers were diagnosed with cerebral palsy at birth, and their support workers had a significant impact on their upbringing, helping them build independence, strive towards goals and assist them to take part in everyday life with confidence.

That experience shapes how I lead EAC. I want to build a team that listens carefully, respects each participant’s choices and understands that reliable support grows from genuine relationships. We bring practical thinking, care and a positive attitude to every participant and family we work with.

HOW WE WORK

How we work together

Our team uses the same practical principles to build respectful, reliable support around each participant.

We listen first

We start by listening to each participant and the people who know them well. That helps us understand preferences, routines and what makes support feel respectful.

We build trust

We build genuine, positive relationships through consistency, clear communication and reliable follow-through.

We focus on individual goals

We support confidence, skills and goals that matter to each participant, without imposing a one-size-fits-all approach.

OUR SUPPORT TEAM

Meet our support team

Each support worker brings a distinct perspective and a shared commitment to listening, building trust and supporting individual goals.

Polly, Essential Assistant Care support worker

Polly

Support worker
I enjoy support work as it gives me the opportunity to help participants build confidence and greater independence. I focus on listening, and understanding what matters most to each participant and offering my support as best I can. Outside of work I enjoy daily walks, pilates and cooking.
Chloe, Essential Assistant Care support worker

Chloe

Support worker
I am currently in my third year of a Bachelor of Psychology and a Bachelor of Cognitive Brain Sciences . I enjoy applying what I learn in my studies to real life situations, particularly using behavioural approaches to build genuine connections and help support participants. Outside of work and study, I enjoy spending time at the beach or travelling.
Claudia, Essential Assistant Care support worker

Claudia

Support worker
I am in my second year of a Bachelor of Social Work. I am very passionate about making everyone feel included and ensuring they have access to every opportunity that comes their way. I love support work, as it allows me to assist participants in achieving their goals. Or accessing the community. Outside of work and study, I enjoy spending time with friends, especially relaxing at the beach or going shopping with friends.
Madi, Essential Assistant Care support worker

Madi

Support worker
I am in my first year of a Bachelor of Nursing. I love being in the support work industry as I enjoy making others feel special and heard. I enjoy being able to put that passion into practice by helping participants everyday. If I am not at work or studying, I am usually with friends or family going for drives or relaxing at the beach.
Lexi, Essential Assistant Care support worker

Lexi

Support worker
I just finished my second year of Nursing. I have been a support worker for many years now but being able to provide support to the EAC community is a privilege. I love showing up to every shift and making a positive difference to our participants. I also enjoy applying my nursing clinical skills in my everyday support work to deliver the best possible care to the participants. If I am not at the gym or working, I enjoy playing footy and spending time with friends and family.
Brand-coloured profile graphic for Skye Kivijian

Skye Kivijian

Support worker

I enjoy supporting participants to build confidence, develop new skills and work towards their personal goals. I focus on creating a positive and encouraging environment where each person feels valued, listened to and involved in decisions about their support. Building trust and celebrating steady progress are important to me. Outside work, I enjoy spending time with family and friends, going to the beach and travelling.

Hannah Thomas, Essential Assistant Care support worker

Hannah Thomas

Support worker
I am in my first year of a Bachelor of Science and a Bachelor of Business. I have been a support worker for just over a year now and I love the chance it gives me to make people feel truly heard and supported, and to brighten their day in a meaningful way. Outside of work, I love to travel, go to the beach and spend time with my friends and family.
Sienna Wheelhouse, Essential Assistant Care support worker

Sienna Wheelhouse

Support worker

I am studying exercise and sport science. I enjoy helping people support their health, wellbeing and everyday quality of life while building positive, respectful relationships. I take a practical approach, listen to what matters to each participant and encourage confidence around individual goals. Outside work and study, I enjoy spending time with friends, being active and exploring new places.

Brand-coloured profile graphic for Sophie Beraldo

Sophie Beraldo

Support worker

I enjoy helping people feel comfortable, confident and supported in everyday life. I focus on building positive relationships by listening carefully, being reliable and creating an environment where each participant feels valued and understood. I bring a practical, encouraging approach to support and aim to make shared activities feel safe, enjoyable and shaped around the individual.

Amy O’Meara, Essential Assistant Care support worker

Amy O’Meara

Support worker

I am nearing the end of my first year of studying nursing. I enjoy support work because it gives me the opportunity to make a practical difference in people’s everyday lives. I like helping participants build skills and confidence at their own pace while feeling heard and supported. Outside work and study, I enjoy going to the gym, playing soccer, travelling and spending time with friends and family.

Abby Irving, Essential Assistant Care support worker

Abby Irving

Support worker
Abby is passionate about supporting people to live fulfilling, independent lives. Abby enjoys building genuine connections and creating a positive, supportive environment where individuals feel empowered to achieve their goals. Abby is currently studying Speech Pathology reflecting her commitment to helping people communicate, connect and fully participate in everyday life.
TEAM IN ACTION

The team behind everyday support

Our team learns, plans and works together so support stays practical, consistent and personal.

Essential Assistant Care team members gathered at a studio event
Two Essential Assistant Care team members standing together at a studio event
Essential Assistant Care team gathered in a relaxed studio group
Essential Assistant Care team members working together around a table
    Essential Assistant Care team together at a studio event
    JOIN THE EAC TEAM

    Bring a respectful, practical approach to support

    We want to hear from people who value respectful relationships, listen carefully and take a practical, person-centred approach to support.

    Tell us about the way you build trust, work with participants and contribute to a reliable team.

    Talk with our team about the right next step

    Whether you are looking for support or interested in joining our team, we can help you choose the right next step.